For workplaces & business
Resolve it before it becomes a grievance
Workplace mediation, conflict coaching, facilitation and accredited training — for employers who would rather deal with a problem than process it.
What
Mediation
Training
Conflict Coaching
Where
On site, at Mediation House, or online
Accredited by
OCN and IMI
We are
A Charity &
Social Enterprise
The cost of leaving it
According to the Labour Relations Agency, workplace conflict costs Northern Ireland employers around £850 million a year. Most of that is not litigation. It is sickness absence, lost productivity, management time, recruitment to replace people who left, and the slow damage done to a team that has stopped talking honestly.
A formal grievance takes months and usually leaves both people still in the building. Mediation typically takes a day.
What we do
Workplace mediation
Two colleagues, a team that has split, or a grievance you would rather resolve than process.
Conflict coaching
For an individual facing a difficult situation — confidential, and it does not require the other person to take part.
Facilitation & consultancy
Away-days, restructures, difficult decisions, and meetings that need someone impartial holding the room.
Training for your team
Accredited and CPD training delivered in-house, built around the situations your people actually face.
Set up your own mediation service
Some organisations do not want to keep buying mediation in. They want the capability internally — trained people, a referral route, and a process that sits properly alongside their grievance policy.
We have been helping organisations do exactly that for thirty years, and we still run live cases ourselves, so what we teach is current rather than remembered.
That work has included the Police Service of Northern Ireland, Queen’s University Belfast, and Health & Social Care Trusts across the UK.
Training for your team
Nineteen courses, from a single day on the conversation people avoid to an eight-day accredited mediation qualification. Book one seat on a published date, or have any of them delivered to your own people at a day rate.
Enquire about in-house training
Tell us about the group, roughly how many people, and what you want them to walk away with. We will come back with dates and a cost, and say plainly if a different course fits better.
Would rather talk it through? Book a 30-minute call.
“Organisations that partner with TIDES Mediation NI don’t just meet a quota; they become part of a peacebuilding legacy.”
Social value
We are a charity and a social enterprise. Engaging us is a straightforward, evidenced line on a social value return — not a bolt-on, but the actual mechanism by which the community work is paid for.
£7.04 of social value for every £1 invested, independently modelled over three years. See the figures and the method.
Refer a case
Request a workplace mediation
If you already know you want a mediator, send us the details and we will come back to you. The referral form is for organisations referring a workplace dispute.
Next step
Start with a conversation
Tell us what is happening. We will tell you honestly whether mediation is the right tool, and what it would take.